Privacy Policy

LAST UPDATED: JULY 22, 2026

Rido ("we", "our", "us") operates the Rido mobile application, which helps you compare and book rides across third-party ride providers such as Uber, Rapido, and Ola. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

• Account information: your mobile number (for OTP verification) and, if you sign in with Google, your name, email address, and profile picture.
• Location data: your pickup and drop location, used to fetch and compare live fares from ride providers.
• Ride & fare data: the routes you search, fare estimates returned by providers, and rides you choose to book.
• Saved places: home, work, or other locations you choose to save for quicker access.
• Device information: device type, OS version, and app version, used for diagnostics and push notifications.

2. How We Use Your Information

• To fetch real-time fare estimates from ride providers and display them to you.
• To verify your identity via OTP or Google sign-in.
• To send you notifications about fare updates, ride status, or account activity.
• To improve app performance and troubleshoot issues.

3. Sharing With Ride Providers

To show you fares and complete a booking, Rido communicates with the ride provider you choose (Uber, Rapido, or Ola) using your pickup/drop location. Rido does not sell your personal data to third parties for advertising purposes.

4. Data Storage & Security

Your data is stored on secured servers and sensitive information is encrypted. Access to your data is restricted to systems and personnel required to operate the service.

5. Your Choices

• You can update or delete saved places from within the app.
• You can disable notifications from your device settings.
• You can request deletion of your account and associated data by contacting us.

6. Children's Privacy

Rido is not directed at children under 18. We do not knowingly collect data from children.

7. Changes to This Policy

We may update this policy from time to time. Continued use of the app after changes means you accept the updated policy.

8. Contact Us

If you have questions about this Privacy Policy, contact us at support@ridoglobal.com.